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  • What is your exchange and return policy?
    Need to return? No sweat! We want you to be happy with your purchase and experience. We will gladly accept items returned within 7 days (including weekends) after delivery for store credit only. Any merchandise returned must be received back in its original condition. Your item(s) are expected to be new, un-used, original tags attached, and without any marks or signs of wear (ex. makeup marks, animal hairs(s), deodorant marks, etc.) to be eligible for an exchange, refund, or store credit. If we receive any item(s) that show signs of wear, or odor, we reserve the right to deny any store credit on the returned item(s). Packages returned to us after 7 days are not eligible for a credit. Shipping is nonrefundable.
  • Can I make adjustments to my order after it's been placed?
    Once orders are placed, we are generally unable to make adjustments to them. However, we always do our best to make accommodations when possible. Email us at for any changes regarding size, style, shipping address, or order cancellation. Please note that we can’t add items to your order after it’s already been placed.
  • What if my package is lost?
    If you feel this has happened to you, we recommend tracking your item and then reaching out to your local USPS directly to file a claim. Unfortunately, once an order has left us, we are unable to control its whereabouts. If the shipping address provided is not accurate, we are not liable for undelivered packages unless it is returned back to us. 24/7 Athleisure Sportswear LLC is not liable for lost packages (both sent and returned packages). In addition, 24/7 Athleisure Sportswear LLC is not liable for damages that happen to packages in transit during shipment to the customer as well as return packages to us.
  • Can I return my item(s) without the tags attached?
    No. Please be advised any items returned to us without tags attached will be denied and will either be donated, or will be returned to the customer at their own expense.
  • Who can I contact with questions about my order?
    We’re happy to help! Please email us at You can expect a reply from us within 24 hours Monday-Friday from 8AM-4PM EST.
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